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Upper Hutt Leader : July 20th 2011
39 UPPER HUTT LEADER, JULY 20, 2011 3839218AD 2011 Business Excellence Awards BEST PERSONAL BUSINESS Sponsored By: Experience Upper Hutt BEST PROFESSIONAL BUSINESS/ SERVICE Sponsored By: Expressions Arts & Entertainment Centre BEST TRADE Sponsored By: Central Community Newspapers On Line www.upperhuttleader.co.nz BEST EDUCATION BUSINESS Sponsored By: Upper Hutt Cossie Club RETAILER OF THE YEAR Sponsored By: Experience Upper Hutt EMPLOYER OF THE YEAR Sponsored By: Upper Hutt City Council EMPLOYEE OF THE YEAR Sponsored By: Upper Hutt City Council BEST BARS/ CLUBS & PUBS Sponsored By: Metro Productions Ltd BEST CAFÉ/ RESTAURANT Sponsored By: Experience Upper Hutt SUPREME PRIZE Sponsored by: 3839227AA WEDNESDAY 10TH AUGUST -- AT SILVERSTREAM RETREAT 2011 Business Excellence Awards Cafe owner credits her staff for awards success Best cafe: Kelly Nicholls from Espresso Garden Cafe, which won the award for top cafe in 2009, with Richard Ralston from band Black Tie Affair, representing Experience Upper Hutt. Espresso Garden Cafe was established four years ago by Kelly Nicholls and Sandi Lockyer. Since then Espresso has risen to become one of the most reputable and recognised names in the Hutt Valley, winning best cafe at the Upper Hutt Business Awards in 2009. Its pioneer -- Ms Nicholls -- is quick to credit her staff for Espresso's achievement. ''I have a fantastic team and without them my job would be very hard,'' she says. ''Everyone contributes to the daily running of the cafe and genuinely cares about the business. ''I have a fantastic kitchen team as well as a great front-of-house team who work together to deliver a high standard of food and coffee.'' Speaking of the qualities that clinched them the best cafe award in 2009, Ms Nicholls believes applying the simple logic of ''customer always comes first'' works. ''We put great emphasis on quality and consistency and this is shown in our product. ''We make all our food in our kitchen and our selection is forever changing. ''We cater for everyone, gluten-free food as well as dairy-free.'' Espresso recently received a glowing review from the Dominion Post praising their service, quality of food and price, which Ms Nicholls was ''very happy'' with. ''We felt it was a good honest review, which is all we would expect and want.'' Espresso is nominated in the awards again this year and Ms Nicholls believes they set a ''very high benchmark'' for the competition. ''We have always been moving and changing and there is nothing we won't try. We love to adapt and we are always up for a challenge. ''With such a strong staff, we are always ready to meet any new requests. ''We give everything our all, everyday and you can't beat that! ''Great food, great coffee, end of story.'' Cossie Club to mark 50 years The Upper Hutt Cosmo- politan Club was proud ''employer of the year'' at the Upper Hutt Business Awards in 2008 and 2009. Formed in 1961, the Upper Hutt Cossie Club celebrates its 50th anniversary Friday and Saturday. Its reputation can be credited to the 11-year relationship of manager Dean Candy with the organisation. ''The club was thrilled to receive the 2008 and 2009 employer of the year awards,'' says Mr Candy. ''We place a huge emphasis on the training and development of our staff and are very supportive. ''Assets we look for in an employee are firstly that they must be customer-focused and friendly at all times, be team players, show initiative and be flexible and positive.'' Mr Candy attributes the suc- cess of the club to the Upper Hutt community. ''Upper Hutt is such a won- derful community and the club is thrilled to be a part of it.'' Local custom prized Bell House Restaurant was started in July 2001 by chef/ owner Philip Bell. Mr Bell, who has been a chef in Wellington for more than 35 years, decided when this iconic building came on the market 10 years ago, that is was the perfect site for Bell House, his third restaurant. His cooking philosophy has remained unchanged -- good quality food cooked well, matched with some of the most interesting wines that New Zealand has to offer. He believes strongly in supporting local suppliers and counts those relationships amongst the reasons for the continuing success of Bell House. Mr Bell acknowledges that customers have many choices as to where they dine. He knows that the majority of his customers are local to the area and appreciates their continued support. This family-run business offers something unique to customers, a warm and intimate setting with attentive service and the best of regional food and wine, cooked for them by an award-winning chef local to the area.
July 13th 2011
July 27th 2011