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Upper Hutt Leader : November 30th 2011
12 UPPER HUTT LEADER, NOVEMBER 30, 2011 NEWS 4182347AA CHRISTMAS AT THE RACES Saturday 3 December Trentham is celebraピng Christmas in style this year & you are invited to join us this fesピve season. Enjoy 10 acピon packed races on the day featuring the Westbury Stud Group 1 Captain Cook Stakes First race is set to run at 12.35pm & gate entry is just $10 Hospitality opピons are sピll available www.trentham.co.nz 0800 TRENTHAM Special needs catered for COMMERCE COMMENT By PAUL LAMBERT, city promotion manager, Upper Hutt City Council Council is also providing channels whereby people with disabilities are able to gain experiences that should enable them to participate in a wider range of activities with an ultimate goal of suitable employment. Upper Hutt City Council's community services team has launched a new dis- ability awareness and training programme Dis- cover'' to increase help for people who have a dis- ability or impairment, and those who interact with them in any way. A prime focus is to assist customer service staff to discover ways in which to better engage and serve people in their community who have a disability. I am sure we can all recall situations in the past where our lack of understanding has limited the way we handled a member of the public with a disability, but with more confidence and guidance we would produce better results for our businesses and customers. Council is also providing channels whereby people with dis- abilities are able to gain experiences that should enable them to participate in a wider range of activities with an ultimate goal of suitable employment. Last weekend there was a session at H2OXtream offering snorkelling and kayaking to those who don't normally get the chance or have the desire. Moving people into a new comfort zone will help them take on new situations confidently. This programme has been funded by the Ministry of Social Develop- ment's Making a difference'' fund. Upper Hutt businesses are invited to check out the free training guide, Discover serving people with disabilities. The guide will help them con- sider the project in their own work- place. After reviewing the details, employers suggest staff read the guide themselves or dedicate 15 minutes in a staff meeting to a short section of the manual. It may be as simple as knowing where the closest accessible car parks are located to your business. Anything you can do to make your customers happier and return more often must be worthwhile. To download the training guide, go to upperhuttcity.com/discover or contact community development adviser Frances McEwen on 527 2798 or email francesewen@ uhcc.govt.nz.
November 23rd 2011
December 7th 2011